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FAQ

Eight straight answers.

Everything you need to know about the courses, access, and platform. More questions? Email info@topcoursesonline.com.

Courses are recorded using Microsoft 365 (the subscription version). Most of what we cover applies to Office 2019 and 2021 as well. We note the few features that are 365-only within the relevant lessons.

Lifetime access. Once you buy a course, it is yours. We update course content when Microsoft releases significant changes, and those updates are included at no extra cost.

The course video content is in English. Italian subtitles are available for all lessons. Our support team responds in both English and Italian.

Yes. Contact us at info@topcoursesonline.com for volume pricing. Groups of 5 or more get a discount, and we can set up a shared dashboard for your organization.

We offer a 14-day money-back guarantee on all individual courses and bundles. If you have accessed less than 30% of the content and are not satisfied, email us and we will issue a full refund.

The course platform works in your browser. No special installation is required. You will need Microsoft Office installed on your computer to complete the practical exercises.

Certificates are generated automatically when you complete a course. You download a PDF and receive a shareable verification link. They are formatted for LinkedIn in the correct dimensions.

Yes. The platform is fully responsive. However, we recommend completing the practical exercises on a computer where you have Microsoft Office installed.

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